Recent Posts

SERVPRO of Osceola County Fire Services

3/22/2021 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Osceola County professionals arrive on-site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claim costs. SERVPRO of Osceola County professionals can be on-site quickly to help ensure a fire damage is handled properly by utilizing the following services:

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. We will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. Additionally, all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO professionals can provide an inventory list of all "to be claimed" items for agents and their policyholders.

Deodorization

SERVPRO professionals provide specialized services that rid your home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO professionals do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.

If your home or business is in need of fire or smoke related services, call SERVPRO of Osceola County at (407) 933-0707.

Why SERVPRO When Disaster Happens

3/22/2021 (Permalink)

When a large storm hits, your clients may be in need of a local disaster recovery team in their Kissimmee, Florida area. A professional restoration service, such as SERVPRO, may be able to help. A recovery team has the ability to do a few things that may be just what your clients need.

Respond to Larger Than Normal Damages

Sometimes storm damage may be larger than predicted. When this happens, you may want a team of restoration professionals who can respond to your client's needs quickly. Fortunately, SERVPRO is a locally owned and operated franchise capable of working together with other SERVPRO teams to get the job done. However, as they are a franchise, they can call on corporate for additional resources as needed.

Provide a Quick Response Time

When it comes to disaster recovery, you may want to know that you can get a quick storm response team to your clients. The faster damage can be protected and then repaired, the less likely additional damage may occur. The ability to get a team to the site in a timely manner may save time and money in the long run. SERVPRO has local offices around the country allowing them to have professionals available at most locations.

Provide the Tools Necessary for Large Repair Jobs

In the event of a large disaster, it may be determined at large equipment is required to perform the job efficiently. A restoration team such as SERVPRO has access to the tools of the trade. This means that even in the case of a severe storm or major flooding, they can still begin restoration quickly.

A professional restoration service may be able to with any disaster recovery needs your clients may have. They usually have the ability to mobilize several teams for larger than normal damages. This may also include a faster response time. A professional team also has the resources, including tools and equipment, necessary to deal with large jobs.

#fastresponsedisasterteam #disastercleaning #restoration #SERVPROOsceolaCounty

Does a flood mean new carpet?

3/22/2021 (Permalink)

Can my carpet be saved after water damage?

When you have a pipe break and an unexpected flood in your home, one of the biggest concerns is the damage to your floors, walls, and possessions. It behooves you to save as much as you can. It's not just economically sound, but environmentally smart, too. When your carpet gets soaked, can it be saved? The good news is that it often can be cleaned and kept. Consider the following factors:

What is the source of the flooding water?

If the water is non-contaminated or is grey water, the rug can be cleaned and used again.

  • Grey water includes water from washing machines, dishwashers, bathtub or shower overflow, and toilet water with urine only.

How long has the flooring been wet?

Clean water becomes grey water after 24-48 hours, and grey water becomes black water after 24-48 hours. Black water is a source of fungus, bacteria, and other pathogens. Flooring saturated with black water must be replaced.

Does the water have minimal contaminants?

Water from a pipe break, hot water heater failure, or overflow from bathroom, kitchen, and utility sinks is considered clean water. Carpets soaked with this type of water can be cleaned and dried. The pads can also undergo a full restoration.

In instances where the water is grey, approaching black, it is advisable to clean the rug but replace the pad.

Be Aware of These Contaminants

There are some contaminants that are too toxic to mess around with. If your flooring is exposed to the following, you will need a full replacement:

  • Water from sewage or storm drain backup
  • Water with fecal matter, vomit, or other biological contaminants
  • Water with heavy metals or chemicals

If you have a pipe break with significant flooding, let the professionals in Saint Cloud, FL asses your flooring damage. A restoration and cleanup crew will make your home look "Like it never even happened."

Certifications and Professional Teams

3/1/2021 (Permalink)

If you’re in need of disaster repair the SERVPRO of Osceola County team is here to help. Each and every one of our professionals are highly trained in property restoration to better serve our community. From initial and ongoing corporate training to regular e-training and continuing education classes, you can trust that your SERVPRO Professionals have the knowledge and experience to handle your disaster, no matter the size.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the governing body that sets the standards for the cleaning and restoration industries. All members of the SERVPRO team study IICRC standards and best practices to know how to restore damaged properties correctly. The certifications include:

Applied Microbial Remediation Technician (AMRT): This course covers mold and sewage remediation techniques and how to perform the proper procedures in the field to keep all workers and occupants safe.

Applied Structural Drying Technician (ASD): Through this training, technicians learn how to dry water-damaged structures safely and efficiently.

Carpet Cleaning Technician (CCT): This course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques.

Fire and Smoke Restoration Technician (FSRT): Through this training, technicians learn about smoke and fire damage, job planning, equipment, odor concepts, and practical cleaning procedures in fire and smoke settings.

Odor Control Technician (OCT): This course covers odor control, odor causes, and deodorization techniques.

Upholstery and Fabric Cleaning Technician (UFT): Throughout this training, technicians go over fiber identifications and upholstery cleaning methods.

Water Damage Restoration Technician (WRT): During this course, trainees learn about the concepts of water damage, its effects in different settings, and procedures to deal with water losses, sewer backflows, and contamination.

At SERVPRO, we understand that having the knowledge and training to handle an array of damages and disasters is crucial to meeting and exceeding the needs of our customers when the restoration is required. Our extensive SERVPRO training program includes the following:

IICRC Training
Employee Certification Training: This voluntary, self-paced program allows our professionals to learn more about crew training, fire restoration, carpet and upholstery cleaning, and mold mitigation.
Initial Franchise Training: This 15-day hands-on course at our training facility allows new franchise owners to master topics such as fire restoration and mold mitigation.
e-Learnings: Through this web-based training, team members can stay up-to-date on industry standards and professional quality.
Continuing Education Classes: These programs are designed for insurance agents, adjusters, real estate professionals, and franchise staff to learn more about emergency mitigation.

As your Kissimmee disaster repair professionals, you can trust that we have the equipment and personnel to handle your cleanup and restoration needs. Often people will try to tackle their flood, mold, or fire issues without realizing that they will most likely do more harm than good without the appropriate technology and safety procedures. When you work with SERVPRO, you can trust that our services will restore your damaged property, while also keeping you, your family, and your belongings safe. Regardless of the cause or source, our team can handle any sized disaster.

Since 1967, SERVPRO has been changing the restoration and mitigation industry. To better serve our customers, SERVPRO created the National Training Center in 1992 to teach restoration and mitigation skills to franchise owners and insurance industry employees. Through professional training, our team is uniquely positioned and qualified to help when disaster strikes. Not only is our team trained in the most extensive performance guidelines in the industry, but we're also the ones who created them.

As a homeowner, having a certified team completing your damage restoration ensures that your home is safe and sound for you and your family. From your carpet to your ceiling and everywhere in between, our team has the expertise and tools so that you don’t have to worry about safety when playing with the kids on your living room carpet or preparing dinner on your kitchen counters. Whether it’s mold or fire that affects your home, our team will restore each and every piece to its pre-damage glory.

To learn more about our services, training, certifications, or processes, contact your Kissimmee disaster restoration professionals today!

#certifiedmoldremoval #professionalrestoration #certifiedinsuranceapprovedwaterremoval #SERVPROofOsceolaCounty

What a Disaster Recovery Team Can Do

3/1/2021 (Permalink)

When a large storm hits, your clients may be in need of a local disaster recovery team in their Poinciana, FL, area. A professional restoration service, such as SERVPRO, may be able to help. A recovery team has the ability to do a few things that may be just what your clients need. They include the ability to:

Respond to Larger Than Normal Damages

Sometimes storm damage may be larger than predicted. When this happens, you may want a team of restoration professionals who can respond to your client's needs quickly. Fortunately, SERVPRO is a locally owned and operated franchise capable of working together with other SERVPRO teams to get the job done. However, as they are a franchise, they can call on corporate for additional resources as needed.

Provide a Quick Response Time

When it comes to disaster recovery, you may want to know that you can get a quick storm response team to your clients. The faster damage can be protected and then repaired, the less likely additional damage may occur. The ability to get a team to the site in a timely manner may save time and money in the long run. SERVPRO has local offices around the country allowing them to have professionals available at most locations.

Provide the Tools Necessary for Large Repair Jobs

In the event of a large disaster, it may be determined at large equipment is required to perform the job efficiently. A restoration team such as SERVPRO has access to the tools of the trade. This means that even in the case of a severe storm or major flooding, they can still begin restoration quickly.

A professional restoration service may be able to with any disaster recovery needs your clients may have. They usually have the ability to mobilize several teams for larger than normal damages. This may also include a faster response time. A professional team also has the resources, including tools and equipment, necessary to deal with large jobs.

#ceilingdamage #fastresponsewaterremoval #ceilingissuesrepairs

Worried about flood damage affecting your building? Here’s What You Need to Know

2/26/2021 (Permalink)

What To Do When A Storm Is Headed Your Way?

Running a business in Celebration, FL, requires one to wear many hats, one of which is disaster prevention. When a storm is brewing on the horizon, what can you do to avoid or reduce flood damage from happening? Here’s a couple of tips to get you started:

Get to Know Your Local Area

Some locations are more susceptible to flooding than others, such as neighborhoods located in a valley, at the bottom of a slope or below sea level. This may seem self-explanatory and painfully obvious but you’d be surprised at how many business owners are unaware of how their location could impact their company in the event of a natural disaster. Find out if you are in a flood prone area and plan ahead.

Plan and Prepare with the Right Equipment

There are tons of modern equipment out there that are designed to minimize the impact of flood damage on your building. When in doubt, go with the tried and tested classic: the good ol’ sand bag. If you’re feeling more adventurous, there are plenty of alternatives out there that are reusable and are easier to transport. However, be sure to do your research before you commit to a purchase. Install storm shutters that are easy and quick to secure and check your electrical equipment to ensure they will be out of reach of flood waters.

Check Your Surroundings

Perhaps the most important part of avoiding storm damage is to look outside your immediate perimeter for things that may encourage floods. This means looking at street drains and storm grates and making sure that they are free of leaves and other debris that inhibit the flow of water. This is easily overlooked in the rush of preparing for an incoming storm and can have a disastrous impact on your safety.

If the weather gets the best of you, there are flood remediation experts in your state that can get your business up and running in no time. Flood damage is no joke, but if you are well prepared you can easily reduce the impact that a storm can have on your business.

Three Things About Roof Damage Mitigation

2/26/2021 (Permalink)

After a storm in Poinciana, FL, your house might have some damage that you need to take care of. In some cases, this will include roof damage. Before repairs can begin, however, the restoration company might need to do some mitigation. The following are a few things that you should know about this process.

When Do You Need Mitigation?

If you have roof damage that could become worse over time, then mitigation should be done right away. It will likely be required if you have missing shingles, cracks or holes in your roof. After an inspection has been performed, mitigation is the next step. Particularly if the damage is severe, it is important to get it done quickly.

Why Do You Need Mitigation?

The purpose of mitigation is to keep any damage to your home from getting worse. There are several things that could happen before repairs begin that could make the process even more complicated and time-consuming. Even small cracks can allow water to get inside the house, which can damage your belongings or the structure of the building. It can contribute to the growth of mold as well. Holes in the roof can allow further wind damage and can even let in small animals. Mitigation will help prevent this.

What Happens During Mitigation?

During the mitigation process, the cleanup and restoration company will cover any cracks or holes in the roof to prevent water, wind or debris from creating more problems. This is often done with a tarp, but more severe cases might require the use of wooden boards. Mitigation can sometimes include cleanup and sanitization as well.

If mitigation is not performed on the roof damage to your house, it could make the restoration process more difficult. When damage worsens, it requires more time and money to repair. Because of this, you should always have mitigation done as soon as you can.

Safeguarding Your Business From Storm Destruction

2/26/2021 (Permalink)

How to Fortify Your Building

When a major storm event such as a hurricane is barreling towards your business, time is of the essence in preparing your commercial building. Flood water from heavy rains can cause tremendous damage to an unsecured structure and force you to close your doors for weeks or months while you undergo an extensive restoration process. Protect your business in Reunion, FL, from the devastation of a storm by following a few simple guidelines to fortify your building.

Watch the weather.

One of the most important steps in preventing a flooded building is also one of the simplest – pay attention to your local weather forecasts and take any severe weather or flash flooding alerts seriously. Use the advance warning to enact preventative measures like placing sandbags around the perimeter of your business and moving expensive electronic equipment to a higher level of the building.

Design an action plan.

When a storm is about to hit, every staff member needs to have a specific role in preparing your business to withstand the destruction. Assign tasks to each team member so nobody gets overwhelmed. For example, one person should be in charge of fortifying the building to keep out flood water, another person should take care of backing up important electronic data, and someone else should supervise a final evacuation drill.

Prepare for restoration.

Even a well-prepared business can sustain water damage if a storm is especially severe. That’s why it’s a good idea to have the contact information for a reputable commercial storm damage restoration company on hand in case you need professional assistance in the cleanup and repair process. Enlisting the help of an expert means you can reopen your doors faster than if you try to manage complex reconstruction yourself.

A storm heading towards your commercial building means you need to take immediate action in preventing flood water from destroying your livelihood. By staying calm and taking steps to safeguard your building, you can ensure your business will ultimately withstand the destruction of a severe weather event.

Water Damage and Homeowners Insurance

2/26/2021 (Permalink)

Does Homeowners Insurance Cover Water Damage?

Homeowners insurance is useful in times of an emergency. Insurance allows you to avoid having to pay out-of-pocket for expenses that are related to damage to your home. Submitting a claim after your home is damaged by water helps you recover money spent on repairs. However, it is important to know that there are positive and negative points to filing a water damage insurance claim has its good points and bad points.

Water Damage Coverage

Your insurance company covers certain types of water damage. In most instances, the insurance company will cover any damage that is the result of a sudden event. For example, if the broken dishwasher leaks water and causes any water damage, you are covered by your policy. But, any damage that results from a dishwasher that malfunctions because of inadequate maintenance or neglect will not get covered.

No Coverage

An issue that homeowners face that is not covered by a regular homeowner’s insurance policy is flood damage. If a local river overflows and floods your home, the flooding is not covered by your homeowner’s insurance policy. You will need to purchase a separate insurance policy to cover flooding. This type of insurance is advised for anyone living in an area prone to flooding.

Water damage is covered through homeowner’s insurance

Unfortunately, there are some limitations to this coverage. An accident that occurs suddenly will likely get covered. However, flood damage that arises from poor maintenance may not covered by your policy. It is important to know that you may find yourself disagreeing with your insurance company about the nature of your water damage. An incident that you believe is the result of a sudden accident may not get viewed as such by your insurer. Your insurance company may argue that the damage was caused by improper maintenance of your home.

If you need help with flood damage in Saint Cloud, FL call our teams of professionals at (407) 933-0707

#waterdamage #homeownerinsuranceandwaterdamage #Kissimmee #SERVPROofOsceolaCounty

Prevent a kitchen fire

1/26/2021 (Permalink)

pot on fire due to being unattended Unattended pot on fire on a stovetop

Did you know last year many kitchen fires were mainly caused by unattended cooking? 

Here are some stats of damages caused by kitchen fires:

Cooking fire stats: 

  •  Cooking equipment is the leading cause of home* fires and fire injuries, causing 49% of home fires that resulted in 21% of the home fire deaths and 44% of the injuries.
  • Two-thirds (66%) of home cooking fires start with the ignition of food or other cooking materials.
  • Clothing is the item first ignited in less than 1% of these fires, but clothing ignitions lead to 8% of the home cooking equipment fire deaths.
  • Ranges or cooktops account for three-fifths (61%) of home cooking fire incidents.
  • Unattended equipment is a factor in one-third (31%) of reported home cooking fires and over half (53%) of the associated deaths.
  • Frying dominates the cooking fire problem.

Here are some tips on cooking especially with oil or frying:  

What you should know about home cooking safety

  • Be on alert! If you are sleepy or too tired to cook. Do not cook.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels, or curtains — away from your stovetop.
If you have a cooking fire
  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed.

Safety considerations for cooking with oil

  • Always stay in the kitchen when frying on the stovetop.
  • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a dangerous sign that the oil is too hot.
  • Heat the oil slowly to the temperature you need for frying or sautéing.
  • Add food gently to the pot or pan so the oil does not splatter.
  • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water on the fire.
  • If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. Call the fire department from outside

After the fire calls us we are open 24/7 and we are there when you need us the most. 

#kitchenfires #kitchenfirecleanup #sootafterfire