Recent Posts

Bathroom Supply Lines

6/13/2021 (Permalink)

When is It the Time to Replace a Supply Line in Your Bathroom?

Many of your household appliances that use water require a supply line. Because they are so commonly used, supply line damage can cause some major issues. It is important to call a professional as soon as you notice an issue. This can help prevent water build up in your home in Celebration, FL. Changing these lines when needed may actually help you avoid problems later on. How do you know when it's time to replace it though?

Check the Warranty

You may find that many of these hoses come with a warranty. It really just depends on what type you have. Most plastic lines come with a 5-8 year warranty. This means that you are responsible for replacing it if anything happens to it after that time is up. Steel braided ones often have a lifetime guarantee. While they are generally more expensive than the plastic ones, the benefits may be worth the extra cost. Always ask the seller about the warranty before you decide to purchase.

Watch for Damage

Supply line damage may lead to some pretty serious problems, such as standing water or mold growth. This is why it is a good idea to have a professional come out if you notice a supply line leak. Always shut off the water if you see an issue. This could be anything from a small bathroom leak to pretty serious flooding. Turning off the water can help prevent further damage from happening in your home.

If you are still unsure whether you have supply line damage, it is best to call a professional restoration company to come take a look. They may be able to help you resolve a number of issues that arise in this type of situation, such as fixing the leak and cleaning up the water. If your line gets replaced, always ask what type of warranty you are getting so that you will be aware if any future problems occur.

Home Electrical Fires

6/11/2021 (Permalink)

When a fire in a home happens we always blame it on a item we forgot to turn off. Did you know most of the time that is not the case. Here are some facts about home electrical fires.

Electrical Fire Facts

In 2014-2018, electrical distribution or lighting equipment, such as wiring, lighting, cords, and plugs, was involved in an estimated average of roughly 34,000 (10%) reported home structure fires per year. These incidents caused an average of 470 (18%) civilian deaths, 1,100 civilian injuries (10%), and $1.4 billion (19%) in direct property damage annually.
Electrical distribution or lighting equipment ranked first in direct property damage, and third among the major fire causes in the number of home fires, fourth in home fire deaths, and tied for third in home fire injuries.
Wiring and related equipment accounted for 7 percent of all home fires and nine percent of all home fire deaths.
Cords or plugs were involved in only one percent of home fires but seven percent of the deaths. Extension cords dominated the cord or plug category.

Source: NFPA's Applied Research Department
NFPA - Fire Prevention

If you had a home electrical fire call SERVPRO of Osceola County.

Our professional teams can help you feel "Like it never even happened."

#SERVPROOsceolaCounty #electricalfirefacts #nfpa #firecleanupandrestoration

Three Things You Should Know if Your Building is Damaged By Flood Water

5/24/2021 (Permalink)

During a storm in Kissimmee, FL, it is possible that your building may be damaged by flood water if the weather becomes severe. Because this is not quite the same as other water damage, you may be unsure of how to deal with it. The following is some information about this type of water that might be helpful to you.

1. Why is a Flood Different From Other Water Damage?

The reason that flood water is different from others is largely due to how it accumulates. While most water damage, such as that from leaks or broken pipes, comes from above, the water in a flood rises from the ground. As it does, it becomes category 3 water.

2. What is Category 3 Water?

When it comes to water contamination, there are three categories. Category 3 or black water, which includes water from a flood, has the highest levels of contamination. Because this water comes up from the ground, it mixes with dirt, debris and sewage. When this happens, it begins to carry waste, bacteria and harmful chemicals that can be hazardous to your health.

3. How Should You Handle It?

Because flood water is highly contaminated, it is not a good idea to try removing it on your own. Instead, you should hire a professional to thoroughly clean and sanitize the building. Any food or beverages that have been in contact with this water should be thrown away as they are no longer safe to consume. Protective gear should be worn at all times while handling category 3 water.

If your building has been affected by water or storm damage of any kind, you should have it taken care of right away to prevent it from becoming worse. If allowed to sit, moisture can contribute to mold growth and can cause materials to weaken. A professional cleanup and restoration company can sanitize the area, perform necessary repairs and salvage many affected items.

How to Prepare for Spring Storms

5/16/2021 (Permalink)

“Spring is the first kiss of summer.” -Anonymous

Spring has arrived and the excitement of summer, warm sun rays, and hot days are just around the corner. Although spring represents the end of winter and new beginnings, it also consists of spring showers, thunderstorms, and unpredictable weather, which can cause severe problems if not properly prepared. Since Florida weather already seems irregular, how do you prepare for unexpected spring storms, what do you do in the event of severe weather conditions, and what is needed to stay safe among hazardous conditions following a storm?

Preparing for the unknown can save lives, so we have provided these important preparation steps.

Organize an Emergency Plan

Putting a plan in place can potentially save you and your family’s lives. But one plan may not work for every type of severe weather condition, such as thunderstorms, floods, and tornadoes. For instance, your evacuation plan for a tornado should be different than if a flood occurred and the streets are two feet under water. Each emergency plan prepared needs to include a map of your home, routes to safety, and an emergency shelter or destination. Being prepared for each type of life-threatening weather condition is important in keeping your family safe before and after a disaster.

Go Inside When You Hear Thunder

According to the American Red Cross, lightning strikes are the leading killer. Every year lightning has killed more people than hurricanes or tornadoes. When you hear thunder, loud or soft, go inside! With lightening strikes following thunder, every lightening flash is a potential killer.

Protect Your Electronics

To avoid damaging your electronics during a storm, you should plug all electronics into surge protectors. By doing this, the surge protector protects your electronics from burning up due to voltage strikes. If any electronics are not safeguarded by surge protectors, unplug the devices before a storm.

Keep an Emergency Kit

Because severe weather can be unpredictable, you need to put together an emergency kit beforehand. When preparing an emergency kit you should include a first aid kit, a 3-5 day supply of water, nonperishable food, personal hygiene items, blankets or sleeping bags, flashlights, a battery-operated radio, and extra batteries. Make a list of important information to have on hand, like your insurance and utility company’s phone numbers. In case you get stuck in severe weather on the road, keep a second emergency kit in your car. Additional resources on an emergency kit can be found at: Ready.gov.

We at SERVPRO believe that by failing to prepare, you are preparing to fail.

Unattended Cooking Fires

4/16/2021 (Permalink)

Did you know last year many kitchen fires were mainly caused by unattended cooking?

Here are some stats of damages caused by kitchen fires:

Cooking fire stats:

  • Cooking equipment is the leading cause of home fires and fire injuries, causing 49% of home fires that resulted in 21% of the home fire deaths and 44% of the injuries.
  • Two-thirds (66%) of home cooking fires start with the ignition of food or other cooking materials.
  • Clothing is the item first ignited in less than 1% of these fires, but clothing ignitions lead to 8% of the home cooking equipment fire deaths.
  • Ranges or cooktops account for three-fifths (61%) of home cooking fire incidents.
  • Unattended equipment is a factor in one-third (31%) of reported home cooking fires and over half (53%) of the associated deaths.
  • Frying dominates the cooking fire problem.

Here are some tips on cooking especially with oil or frying:

What you should know about home cooking safety

  • Be on alert! If you are sleepy or too tired to cook. Do not cook.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels, or curtains — away from your stovetop.

If you have a cooking fire

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed.

Safety considerations for cooking with oil

  • Always stay in the kitchen when frying on the stovetop.
  • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner.
  • Smoke is a dangerous sign that the oil is too hot.
  • Heat the oil slowly to the temperature you need for frying or sautéing.
  • Add food gently to the pot or pan so the oil does not splatter.
  • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water on the fire.
  • If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. Call the fire department from outside

After the fire calls us we are open 24/7 and we are there when you need us the most.

#kissimmeefirecleanup #saintcloudfl #kitchenfireemergencycleanup #sootremoval

SERVPRO of Osceola County Fire Services

3/22/2021 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Osceola County professionals arrive on-site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claim costs. SERVPRO of Osceola County professionals can be on-site quickly to help ensure a fire damage is handled properly by utilizing the following services:

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. We will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. Additionally, all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO professionals can provide an inventory list of all "to be claimed" items for agents and their policyholders.

Deodorization

SERVPRO professionals provide specialized services that rid your home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO professionals do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.

If your home or business is in need of fire or smoke related services, call SERVPRO of Osceola County at (407) 933-0707.

Why SERVPRO When Disaster Happens

3/22/2021 (Permalink)

When a large storm hits, your clients may be in need of a local disaster recovery team in their Kissimmee, Florida area. A professional restoration service, such as SERVPRO, may be able to help. A recovery team has the ability to do a few things that may be just what your clients need.

Respond to Larger Than Normal Damages

Sometimes storm damage may be larger than predicted. When this happens, you may want a team of restoration professionals who can respond to your client's needs quickly. Fortunately, SERVPRO is a locally owned and operated franchise capable of working together with other SERVPRO teams to get the job done. However, as they are a franchise, they can call on corporate for additional resources as needed.

Provide a Quick Response Time

When it comes to disaster recovery, you may want to know that you can get a quick storm response team to your clients. The faster damage can be protected and then repaired, the less likely additional damage may occur. The ability to get a team to the site in a timely manner may save time and money in the long run. SERVPRO has local offices around the country allowing them to have professionals available at most locations.

Provide the Tools Necessary for Large Repair Jobs

In the event of a large disaster, it may be determined at large equipment is required to perform the job efficiently. A restoration team such as SERVPRO has access to the tools of the trade. This means that even in the case of a severe storm or major flooding, they can still begin restoration quickly.

A professional restoration service may be able to with any disaster recovery needs your clients may have. They usually have the ability to mobilize several teams for larger than normal damages. This may also include a faster response time. A professional team also has the resources, including tools and equipment, necessary to deal with large jobs.

#fastresponsedisasterteam #disastercleaning #restoration #SERVPROOsceolaCounty

Does a flood mean new carpet?

3/22/2021 (Permalink)

Can my carpet be saved after water damage?

When you have a pipe break and an unexpected flood in your home, one of the biggest concerns is the damage to your floors, walls, and possessions. It behooves you to save as much as you can. It's not just economically sound, but environmentally smart, too. When your carpet gets soaked, can it be saved? The good news is that it often can be cleaned and kept. Consider the following factors:

What is the source of the flooding water?

If the water is non-contaminated or is grey water, the rug can be cleaned and used again.

  • Grey water includes water from washing machines, dishwashers, bathtub or shower overflow, and toilet water with urine only.

How long has the flooring been wet?

Clean water becomes grey water after 24-48 hours, and grey water becomes black water after 24-48 hours. Black water is a source of fungus, bacteria, and other pathogens. Flooring saturated with black water must be replaced.

Does the water have minimal contaminants?

Water from a pipe break, hot water heater failure, or overflow from bathroom, kitchen, and utility sinks is considered clean water. Carpets soaked with this type of water can be cleaned and dried. The pads can also undergo a full restoration.

In instances where the water is grey, approaching black, it is advisable to clean the rug but replace the pad.

Be Aware of These Contaminants

There are some contaminants that are too toxic to mess around with. If your flooring is exposed to the following, you will need a full replacement:

  • Water from sewage or storm drain backup
  • Water with fecal matter, vomit, or other biological contaminants
  • Water with heavy metals or chemicals

If you have a pipe break with significant flooding, let the professionals in Saint Cloud, FL asses your flooring damage. A restoration and cleanup crew will make your home look "Like it never even happened."

Certifications and Professional Teams

3/1/2021 (Permalink)

If you’re in need of disaster repair the SERVPRO of Osceola County team is here to help. Each and every one of our professionals are highly trained in property restoration to better serve our community. From initial and ongoing corporate training to regular e-training and continuing education classes, you can trust that your SERVPRO Professionals have the knowledge and experience to handle your disaster, no matter the size.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the governing body that sets the standards for the cleaning and restoration industries. All members of the SERVPRO team study IICRC standards and best practices to know how to restore damaged properties correctly. The certifications include:

Applied Microbial Remediation Technician (AMRT): This course covers mold and sewage remediation techniques and how to perform the proper procedures in the field to keep all workers and occupants safe.

Applied Structural Drying Technician (ASD): Through this training, technicians learn how to dry water-damaged structures safely and efficiently.

Carpet Cleaning Technician (CCT): This course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques.

Fire and Smoke Restoration Technician (FSRT): Through this training, technicians learn about smoke and fire damage, job planning, equipment, odor concepts, and practical cleaning procedures in fire and smoke settings.

Odor Control Technician (OCT): This course covers odor control, odor causes, and deodorization techniques.

Upholstery and Fabric Cleaning Technician (UFT): Throughout this training, technicians go over fiber identifications and upholstery cleaning methods.

Water Damage Restoration Technician (WRT): During this course, trainees learn about the concepts of water damage, its effects in different settings, and procedures to deal with water losses, sewer backflows, and contamination.

At SERVPRO, we understand that having the knowledge and training to handle an array of damages and disasters is crucial to meeting and exceeding the needs of our customers when the restoration is required. Our extensive SERVPRO training program includes the following:

IICRC Training
Employee Certification Training: This voluntary, self-paced program allows our professionals to learn more about crew training, fire restoration, carpet and upholstery cleaning, and mold mitigation.
Initial Franchise Training: This 15-day hands-on course at our training facility allows new franchise owners to master topics such as fire restoration and mold mitigation.
e-Learnings: Through this web-based training, team members can stay up-to-date on industry standards and professional quality.
Continuing Education Classes: These programs are designed for insurance agents, adjusters, real estate professionals, and franchise staff to learn more about emergency mitigation.

As your Kissimmee disaster repair professionals, you can trust that we have the equipment and personnel to handle your cleanup and restoration needs. Often people will try to tackle their flood, mold, or fire issues without realizing that they will most likely do more harm than good without the appropriate technology and safety procedures. When you work with SERVPRO, you can trust that our services will restore your damaged property, while also keeping you, your family, and your belongings safe. Regardless of the cause or source, our team can handle any sized disaster.

Since 1967, SERVPRO has been changing the restoration and mitigation industry. To better serve our customers, SERVPRO created the National Training Center in 1992 to teach restoration and mitigation skills to franchise owners and insurance industry employees. Through professional training, our team is uniquely positioned and qualified to help when disaster strikes. Not only is our team trained in the most extensive performance guidelines in the industry, but we're also the ones who created them.

As a homeowner, having a certified team completing your damage restoration ensures that your home is safe and sound for you and your family. From your carpet to your ceiling and everywhere in between, our team has the expertise and tools so that you don’t have to worry about safety when playing with the kids on your living room carpet or preparing dinner on your kitchen counters. Whether it’s mold or fire that affects your home, our team will restore each and every piece to its pre-damage glory.

To learn more about our services, training, certifications, or processes, contact your Kissimmee disaster restoration professionals today!

#certifiedmoldremoval #professionalrestoration #certifiedinsuranceapprovedwaterremoval #SERVPROofOsceolaCounty

What a Disaster Recovery Team Can Do

3/1/2021 (Permalink)

When a large storm hits, your clients may be in need of a local disaster recovery team in their Poinciana, FL, area. A professional restoration service, such as SERVPRO, may be able to help. A recovery team has the ability to do a few things that may be just what your clients need. They include the ability to:

Respond to Larger Than Normal Damages

Sometimes storm damage may be larger than predicted. When this happens, you may want a team of restoration professionals who can respond to your client's needs quickly. Fortunately, SERVPRO is a locally owned and operated franchise capable of working together with other SERVPRO teams to get the job done. However, as they are a franchise, they can call on corporate for additional resources as needed.

Provide a Quick Response Time

When it comes to disaster recovery, you may want to know that you can get a quick storm response team to your clients. The faster damage can be protected and then repaired, the less likely additional damage may occur. The ability to get a team to the site in a timely manner may save time and money in the long run. SERVPRO has local offices around the country allowing them to have professionals available at most locations.

Provide the Tools Necessary for Large Repair Jobs

In the event of a large disaster, it may be determined at large equipment is required to perform the job efficiently. A restoration team such as SERVPRO has access to the tools of the trade. This means that even in the case of a severe storm or major flooding, they can still begin restoration quickly.

A professional restoration service may be able to with any disaster recovery needs your clients may have. They usually have the ability to mobilize several teams for larger than normal damages. This may also include a faster response time. A professional team also has the resources, including tools and equipment, necessary to deal with large jobs.

#ceilingdamage #fastresponsewaterremoval #ceilingissuesrepairs